Customer Experience
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Three Australian restaurants land on ‘World’s 25 Best Burgers’ list
Three Australian establishments have earned prestigious spots on the World’s 25 Best Burgers list.
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Winter momentum sets the stage for spring and summer in hospitality
Winter often brings slower trade for the hospitality industry, yet this year’s data has shown a different story.
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Monday night bookings surge 152% as dining out becomes a weekly habit
New data reveals that Monday night bookings surged 152% as dining shifts from a special occasion to a weekly routine.
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Bold designs dominate 2025 Eat Drink Design Awards shortlist
Leading the pack, the Best Restaurant Design category features 21 shortlisted projects spanning Australia and New Zealand.
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AI voice host integrates with OpenTable to capture restaurant bookings 24/7
AI-powered voice host Sadie now integrates with OpenTable, promising to help restaurants never miss a booking.
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Suburban restaurants now outperforming CBD venues, says Square
New data reveals a dramatic shift in dining habits, with suburban venues showing higher loyalty, spend, and weekend traffic.
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Crown Sydney’s star chefs team up for three-night culinary showcase
Crown Sydney will bring together its collection of restaurants for a rare collaborative dining experience this October.
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Dining in, delivery fees out: Families seek comfort in the cost-of-living crisis
As households tighten budgets, Australians return to in-store dining, trading pricey delivery fees for comfort, value and connection.
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Dry July wasn’t just a challenge — it’s a revenue stream
As interest in alcohol-free living and the ‘sober-curious’ lifestyle gains momentum, Dry July is becoming much more than a charity event.
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AI in Hospitality: What’s changing in 2025?
Artificial Intelligence (AI) is no longer a future concept for restaurants, cafés, and caterers; it is a tool being used right now across…
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