Customer Experience
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Stars are coming to NZ as Australia passes on its Michelin moment
The Michelin Guide launches into the Pacific region, but leaves Australia absent after Tourism Australia decision.
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Square unveils item splits, scan to pay, and Kiosk for iOS in spring update
Square releases updates for its hospitality platform this spring, focused on simplifying operations for restaurants.
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Zeus Street Greek launches Nick Kyrgios collab as brand aims to triple its footprint
The tennis star’s Greek-Malaysian heritage inspired a new pita featuring sambal-tamarind aioli, paired with his Stryda Beer label.
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SRG Hospitality takes over F&B operations at Sydney’s Langham Hotel
Family-run group marks first hotel partnership with luxury property takeover.
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How smart operators are capturing Christmas diners months ahead
Australian venues demonstrate the competitive advantage of early holiday planning.
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Indigenous food experience planned for Fremantle waterfront
Aboriginal-owned Gather Hospitality Group will debut Australia’s first immersive Indigenous food destination at Victoria Quay in WA.
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What’s driving trending experiences in venues for 2025?
Nicole Buisson from Lightspeed explores how Aussie venues are innovating to meet changing guest demands and thrive this year.
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Melbourne’s major event trifecta signals $110m hospitality windfall
Three blockbuster events in 10 days expected to drive 70% surge in weekly spending across restaurants, bars and hotels.
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Wendy’s opens second Aussie restaurant, eyes 200 by 2035
The ‘Haus of Wendy’ marks the chain’s second Australian location as it pursues aggressive expansion down under.
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5 ways venues can boost sales with digital signage
Steven Baxter, founder and CEO of Mandoe Media explains more about the benefits of digital signage.
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