Customer Experience
-
‘Darwin Laksa Festival’ offers Territory restaurants month-long revenue opportunity
New Saturday finale location at Darwin Waterfront aims to boost the economic impact for participating venues.
|
-
Local diners are fuelling a hotel restaurant revival across Australia
New data reveals 72% of diners would rebook hotels based solely on restaurant quality, with locals driving the revival.
|
-
Aussies gravitate to ‘luxe’ experiences when dining out
Aussies want more than great food—they want luxe experiences worth remembering. Paul Hadida from SevenRooms explains how venues can deliver.
|
-
Behind with…Nelly Robinson from NEL & Nag’s Head Hotel
Nelly Robinson’s culinary journey began as a 14-year-old pot washer in a Michelin-starred restaurant, leading to an apprenticeship that would shape his approach.
|
-
Designing with Heart: Melanie Beynon on creating hospitality spaces that feel like home
Architect and interior designer Melanie Beynon designed the new entertaining space at Chandon Estate in the Yarra Valley in Victoria.
|
-
Dry July isn’t just a challenge — it’s a revenue stream
As interest in alcohol-free living and the ‘sober-curious’ lifestyle gains momentum, Dry July is becoming much more than a charity event.
|
-
What’s driving trending experiences in venues for 2025?
Nicole Buisson from Lightspeed explores how Aussie venues are innovating to meet changing guest demands and thrive this year.
|
-
Combining Science and Art: The future of hospitality
Australia’s hospitality industry is embracing AI and automation to create personalised, high-touch experiences – ushering in the era of SuperHuman Hospitality.
|
-
Community is the Secret Sauce: How hospo wins by building local
Hospo is inherently about community. For venues with aspirations to build one, there are steps you can take. Jean Magalhães from Square explains.
|
-
Tip rates rise in Australia but venues need to strategise
Tipping is a far less prevalent practice in Australia than the US. But can we generate more? Nicole Buission from Lightspeed explores.
|
NEWSLETTER
Join our growing community of restaurant decision makers
CONNECT
Follow Us
Explore more topics
Explore
Segment
Connect
Copyright Restaurant Business