Consumer Trends
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Australia’s hospitality sector is busier than ever, but the money isn’t adding up
New data from payments company Zeller reveals venues are serving more diners but earning less per transaction, as operators sound the alarm on…
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The occasion is the insight: Why smart QSR brands are moving beyond demographics
As Australia’s QSR market heads into one of its most crowded periods on record, knowing who your customer is may matter far less…
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Attracting Gen Z diners: Share plates, food and beverage pairing and ensuring a value offering
New research reveals Gen Z diners value social dining experiences, making share plates and beverage pairings key revenue drivers.
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From Indigenous ingredients to AI kitchens: The biggest hospitality trends set to shape the next 12 months
As consumer expectations shift, hospitality operators are embracing technology, experience-led dining and smarter operations to stay competitive and profitable.
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Less shouting and more split bills amid the cost crunch
As rising costs reshape social habits, diners are increasingly embracing split bills, QR payments, and individual spending over shared rounds.
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Why this Mother’s Day looks different as venues try to maximise profits
Nicole Buisson from Lightspeed explores how Australian venues are rethinking Mother’s Day to adapt to rising costs and shifting diner expectations.
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How James Sun is scaling a self-service empire in Haymarket
In a market where operators are looking for models that balance value with sustainability, Sun’s empire-in-the-making is one to watch.
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Australia’s appetite for alternative protein is growing
It tastes like fine game, spreads like parfait, and doesn’t involve a single slaughtered animal. Forged by Vow is changing the fine dining…
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Is finding a restaurant roommate the way to maximise rent?
Splitting costs with a restaurant roommate could be the key to thriving. We chat to the operators co-sharing locations.
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How to add matcha to a menu (and make it work)
Origin Tea matcha specialist Megan de Beer shares how operators can successfully introduce matcha, streamline service, and turn a growing trend into a…
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