Payments & Ordering
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Could Australia’s card surcharge ban reshape hospitality pricing?
The RBA’s proposed surcharge ban could end a two-decade practice, forcing 72% of operators to rethink pricing strategies.
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Delivery platforms boost restaurant revenue by $100k, Westpac data shows
Food delivery can boost restaurant revenue by $100,000 according to Westpac DataX.
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Square enters handheld POS race with $349 restaurant-focused terminal
Square challenges established players with a new all-in-one device targeting table service operations.
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OpenTable launches AI assistant to tackle 27% venue booking abandonment rate
New AI assistant aims to reduce friction in the reservation process, while helping restaurants secure more bookings.
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How late payments are crippling hospitality businesses
Josh McNicol, Director of Growth at Zeller, on how late payments strain hospitality supply chains—and how to fix it.
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Tip rates rise in Australia but venues need to strategise
Tipping is a far less prevalent practice in Australia than the US. But can we generate more? Nicole Buission from Lightspeed explores.
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KFC Australia sees record $1.15bn revenue despite consumer headwinds
KFC Australia has delivered a standout performance in a challenging market, achieving record revenue.
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Kitchen roles surge as tech transforms Australia’s hospitality workforce
Australia’s hospitality workforce is undergoing a significant shift — a change driven in part by digital ordering technologies.
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Restaurant & Catering Association doubles down on use of surcharges
The R&CA supports the use of surcharges on weekends and public holidays after the practice recently made mainstream news.
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DoorDash cements global ambitions with Deliveroo and SevenRooms deals
In a major shake-up for the global food delivery and hospitality tech landscape, DoorDash has bought Deliveroo and SevenRooms.
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