Opinion
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Combining Science and Art: The future of hospitality
Australia’s hospitality industry is embracing AI and automation to create personalised, high-touch experiences – ushering in the era of SuperHuman Hospitality.
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Community is the Secret Sauce: How hospo wins by building local
Hospo is inherently about community. For venues with aspirations to build one, there are steps you can take. Jean Magalhães from Square explains.
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Tip rates rise in Australia but venues need to strategise
Tipping is a far less prevalent practice in Australia than the US. But can we generate more? Nicole Buission from Lightspeed explores.
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