Loyalty Programs
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Why loyalty is your sharpest weapon in a tougher market
Rachel Wintle, GM of Quantum Jump Sydney, explores why loyalty strategy — done right — could be your strongest weapon in a tightening…
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OpenTable unveils inaugural Australia Icons across Melbourne and Sydney
The reservation platform’s first-ever Icons list lands as new research shows awards drive dining decisions for nearly two thirds of Australians.
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Beyond Points: How these restaurants are reinventing the way they build loyalty
The hospitality industry has long relied on ever-so-predictable loyalty schemes. Meet the restaurants mixing it up.
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Dining Out, Pinched In: How hospo coped with the cost-of–living crisis
It was a challenging year, and never were costs more pinched. Here’s how Australia’s hospitality sector coped with the cost-of-living crisis this year.
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OpenTable revamps loyalty with gold status for frequent diners
OpenTable has launched a revamped loyalty program, including points and gold status for Aussie diners.
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Australian hospitality faces critical shift toward chains as cost pressures mount
For the first time in recent history, the proportion of chain restaurants in Australia has grown from 23% to 24%.
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DoorDash launches ‘Going Out’ trial in Australia giving diners rewards
New ‘Going Out’ feature offers diners exclusive deals while driving traffic to restaurant partners.
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Grill’d accelerates celebrity partnership with Oscar Piastri’s return burger
Oscar Piastri teams up with Grill’d to bring back his fan-favourite burger reimagined for the end of the F1 season.
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McDonald’s doubles down on Monopoly marketing with $52,000 mortgage prize
McDonald’s has brought back its signature Monopoly promotion, offering a prize of a full year’s mortgage assistance.
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Community is the Secret Sauce: How hospo wins by building local
Hospo is inherently about community. For venues with aspirations to build one, there are steps you can take. Jean Magalhães from Square explains.
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