Hospitality workers across New South Wales will now receive compulsory training on how to prevent and respond to sexual harassment and violence, as part of a major update to the state’s Responsible Service of Alcohol (RSA) program.
The move marks the first time an Australian state has embedded this kind of prevention training into RSA certification, which is mandatory for all staff who serve or supply alcohol.
Minister for Music and the Night-Time Economy, John Graham, said the change is about making venues safer and more welcoming for both patrons and staff.
“We want NSW to be the global gold standard for live music, nightlife and entertainment. That only happens if our venues are safe, welcoming and respectful for everyone who walks through the door,” he said. “The updated RSA training course gives hospitality staff real-world tools and guidance needed to step in, defuse trouble and assist their patrons when it counts.”
The new training materials were developed by Liquor & Gaming NSW in partnership with Good Night Out, an international organisation specialising in the prevention of gender-based violence in nightlife settings.
More than 100,000 workers complete RSA training in NSW each year. Minister for Gaming and Racing, David Harris, said the change represents a significant cultural shift for the hospitality industry.
“Sexual harassment and sexual violence have no place in NSW and are completely unacceptable in our pubs, clubs, bars and restaurants,” Harris said. “These changes will give workers the skills and confidence to recognise and respond to unacceptable behaviour — a major step towards making venues safer for everyone.”
The update also brings RSA licensee training into line with national workplace safety laws. Employers are now required to take proactive steps under the Respect@Work legislation to prevent sexual harassment in the workplace.
Minister for Work, Health and Safety, Sophie Cotsis, said the government is investing in long-term solutions: “With a dedicated Respect at Work team and the largest investment in workplace mental health in NSW history, we are strengthening protections and expanding specialist inspector roles to prevent psychosocial harm and workplace sexual harassment.”
The RSA update forms part of the broader 24-Hour Economy Strategy, which prioritises safety for night-time workers, and complements initiatives like Ask for Angela and Think Safe to Drink Safe.
Anyone impacted by sexual violence can contact the NSW Helpline 24/7 on 1800 424 017
