Customer Experience
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Applejack Hospitality appointed to manage Opera Bar Sydney
The Sydney Opera House has announced a 10-year agreement with Applejack Hospitality to run the popular harbourside dining venues.
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Cost-of-living crisis dramatically reshapes Aussie dining habits, new data shows
Tyro’s research reveals dramatic shifts in consumer behaviour, with 40% of businesses considering closures amid surcharge debate.
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Square taps into real operators for free online hospo masterclasses
Square has unveiled In-Service, a masterclass series designed to help Australian hospitality operators navigate industry challenges.
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Could Australia’s card surcharge ban reshape hospitality pricing?
The RBA’s proposed surcharge ban could end a two-decade practice, forcing 72% of operators to rethink pricing strategies.
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Delivery platforms boost restaurant revenue by $100k, Westpac data shows
Food delivery can boost restaurant revenue by $100,000 according to Westpac DataX.
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Square enters handheld POS race with $349 restaurant-focused terminal
Square challenges established players with a new all-in-one device targeting table service operations.
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Grill’d burgers flip into retail with exclusive Coles launch
Healthy burger chain Grill’d launches a retail range of premium beef patties at Coles stores nationwide.
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OpenTable launches AI assistant to tackle 27% venue booking abandonment rate
New AI assistant aims to reduce friction in the reservation process, while helping restaurants secure more bookings.
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‘Darwin Laksa Festival’ offers Territory restaurants month-long revenue opportunity
New Saturday finale location at Darwin Waterfront aims to boost the economic impact for participating venues.
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Local diners are fuelling a hotel restaurant revival across Australia
New data reveals 72% of diners would rebook hotels based solely on restaurant quality, with locals driving the revival.
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