Customer Experience
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Perth’s first Ashes opener set to pour millions into hospitality
Five-day Test expected to inject more than $50 million into WA economy as pubs, restaurants prepare for record crowds.
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DoorDash launches restaurant reservations in Australia, its first SevenRooms feature
DoorDash has launched reservations in Australia, allowing diners to book tables at SevenRooms-powered restaurants.
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How to play and sleigh festive music in your venue this season
Get your customers into the spirit without over-saturating them with the same old songs.
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The RB Big Interview: Costa Anastasiadis from Zeus Street Greek
Costa Anastasiadis knows what it takes to build something from the ground up—twice. Here he talks about growing Zeus Street Greek into Australia’s…
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How digital signage transformed operations at BenBry Burgers
Manly takeaway spot, BenBry Burgers cuts costs, speeds ordering, and boosts sales with digital menu boards.
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Melbourne food delivery startup aims for national growth in 2026
Platform KRAVEiN gives restaurants ownership of customer data and lower fees.
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Rock legends to deliver 24% spend surge for Sydney restaurants
According to NAB, three concerts are expected to boost total spending in Sydney’s CBD, inner suburbs and the Accor Stadium precinct.
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How modern restaurants are winning over three generations at once
How can you design a restaurant to feel good and function well for three generations? Paris Buckland from StorePro explains.
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Ghost diners cost Aussie restaurants thousands in lost revenue
No-show culture plagues the Australian hospitality industry as diners fail to cancel reservations.
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Sunday spending surges 11% as Sydney restaurants adapt to new trading days
Restaurant operators in Sydney’s key dining precincts are seeing robust consumer spending despite modest growth in foot traffic.
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